1) Information we collect

We collect only what is required to respond to enquiries and operate the Website:

• Information you submit: name, company, email address, phone number, and message content when you contact us or request a demo.
• Business communications: emails or phone communications with us related to your enquiry.
• Technical information: basic server logs such as IP address, browser type, device information, and timestamps for security and troubleshooting.

2) What we do not collect

• We do not collect newsletter signups.
• We do not use third-party analytics tools (e.g. Google Analytics).
• We do not intentionally collect sensitive personal information through the Website. Please avoid submitting confidential or highly sensitive data via website forms.

3) How we use information

We use collected information to:

• Respond to your enquiry and schedule demos.
• Share requested materials such as brochures or product information.
• Maintain website security and prevent misuse.
• Maintain internal business records related to enquiries.

4) Cookies

We may use essential cookies required for basic website functionality. We do not use analytics cookies on this Website. You can control cookies through your browser settings.

5) Sharing of information

We do not sell your personal information. We may share limited information with service providers that help us operate the Website (e.g., hosting and email providers), and with authorities if required by law.

6) Data retention

We retain enquiry information for as long as reasonably necessary to respond and to maintain business records, and thereafter as required for legal, audit, or operational purposes.

7) Security

We use reasonable administrative and technical safeguards to protect information. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security.

8) Your rights and choices

In compliance with applicable data protection guidelines, including the DPDP Act, you may request access, correction, or deletion of your personal information by contacting us at the email below. We will respond within a reasonable timeframe.

9) Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when changes were made.

10) Contact

Chrome Infosoft Solutions Pvt. Ltd.
Mumbai, Maharashtra, India
Email: info@docprodms.com